Information

🚌 Our Promotions for Corumbá: Plan and Save!

Promotional conditions available exclusively for the Corumbá line, subject to seat availability and current commercial rules.

Check-In

Always prioritizing our customer's convenience, Viaje Mais Barato has made Digital Check-In available.
Now the service you already know and trust is even more practical.

Simply purchase your ticket through our website and at the time of boarding, proceed directly to the bus station platform with your original photo ID, without needing to go through the agency.

Your ticket will be provided at the time of boarding. Buy your ticket online and avoid lines.

TICKET REFUNDS AND RESCHEDULING

ANTT LINES VALIDITY: The Travel Tickets will be valid for a maximum of one year from the date of their first issuance, regardless of whether they are marked with a specific date and time.

RESCHEDULING: The travel ticket can be rescheduled within the validity period of one year from the first date of issuance, upon presentation of the ticket. From 3 (three) hours before the scheduled departure time until the ticket's expiration date, a fee of up to 20% (twenty percent) of the fare will be charged for rescheduling, with a receipt provided to the user.

REFUND: The passenger will receive a refund if the trip is canceled, provided that the request is made at least 3 (three) hours before the departure time indicated on the ticket. The carrier is allowed to retain 5% (five percent) of the fare value. Passengers must observe the operating hours of the ticket counters, posted in a visible place by the carrier, which is obliged to accept the cancellation of the transport contract by the customer if the counter is not operational at the set time. Failure to appear for boarding or failure to declare the intent to cancel before the boarding process results in the forfeiture of the right to a refund, maintaining the ticket validity for rescheduling and/or transfer for up to one year from the date of first issuance, as stated in Article 7 of this Resolution.

REFUND OF TRAVEL TICKET VALUE: It will only be issued if the refund request is made at least 6 (six) hours prior to the scheduled departure time. State Decree No. 9,234/1998 (art. 101).

RESCHEDULING OF TRAVEL TICKET: It will only be issued if the rescheduling request is made at least 6 (six) hours prior to the scheduled departure time. State Decree No. 9,234/1998 (art. 101).

NOTE – A customer appearing less than 6 (six) hours prior to the scheduled departure time or missing their boarding appointment, while holding a ticket with a marked date and time, cannot reschedule or request a refund of its value and will not be able to use the ticket any further. NOTE – In all cases, the customer must have the original travel ticket and also observe the operating hours of the ticket sale counters.

TRAVEL TICKETS ARE NON-TRANSFERABLE

BOARDING OF FOREIGN PASSENGERS

People traveling from Europe to Bolivia must present their passport already stamped with the entry into Brazil in Corumbá/MS. To enter Bolivia, it is necessary to have the Brazilian exit stamp. People traveling from Bolivia to São Paulo/SP, Rio de Janeiro/RJ must present their passports properly stamped with the exit from Bolivia. Upon arriving in Corumbá/MS, it will be necessary to stamp the entry into Brazil (to legally travel within the country). It is important for travelers to pay attention to their passport's expiration date, as a stamped passport has a specific period for legal stay in the country. If the passport is expired, it is necessary to visit the Federal Police office located at the Corumbá/MS Bus Terminal. The operating hours of the Federal Police Post at the Corumbá/MS Bus Terminal are from Monday to Friday, 08:30 AM to 11:00 AM and 2:00 PM to 5:00 PM. On Saturdays, Sundays, and holidays, an on-duty post operates in the central square.

TRANSPORTATION OF PETS AGEPAN Routes (Intermunicipal Routes of the State of Mato Grosso do Sul)

Furthermore, throughout the entire national territory, visually impaired individuals with their GUIDE DOGS enjoy the right of free transit. Federal Law No. 11,126/2005, ensures that visually impaired individuals have the right to access and remain with their animal in vehicles and public and private establishments of collective use, defining any attempt to hinder this right as discrimination – subject to interdiction and fines. In this case, the charging of fares for the presence of a guide dog on board the vehicle is prohibited.

For the owners of domestic animals (dogs and cats) transporting animals on regular intermunicipal and urban terrestrial transport lines, the following health certification documents are required:

• A regular fare will be charged for the seat used for transporting the animal.
• Each passenger may transport only 01 (one) animal, with a maximum of 02 (two) animals to be transported per trip.
• The animal must weigh no more than 10 kilograms.
• The passenger must present a document issued by a veterinarian, certifying the animal's good health, issued no more than 3 (three) days before the travel date.
• Present an up-to-date vaccination card.
• The animal must be transported in containers that maintain good hygiene, safety, and comfort for the animal.
• The container must be placed on the floor in front of the seat next to its owner, and the animal must remain confined throughout the journey.
• At the owner's discretion, the animal may be sedated during the journey, following a veterinarian's guidance.
• In all cases, the same procedures will be required on the return trip.

Furthermore, throughout the entire national territory, visually impaired individuals with their GUIDE DOGS enjoy the right of free transit. Federal Law No. 11,126/2005, ensures that visually impaired individuals have the right to access and remain with their animal in vehicles and public and private establishments of collective use, defining any attempt to hinder this right as discrimination – subject to interdiction and fines. In this case, the charging of fares for the presence of a guide dog on board the vehicle is prohibited.

HOLIDAYS OR PEAK SEASONS (Travel Time)

We advise that during holidays and extended weekends, in any large city, access to terminals becomes congested, and moving around bus stations becomes complicated due to the large number of people in transit. Therefore, leave home well in advance to avoid missing your boarding time.

We recommend that passengers arrive at least 1 (one) hour before their boarding time.

Platform Attention

During busy periods at bus stations, boarding platforms may be changed without prior notice. Check the platform number on your ticket and pay attention to the boarding announcements.

Travel Duration

During peak seasons, such as summer and holidays, the expected travel time may be compromised. A journey that usually lasts 3 hours or less may take considerably longer. Therefore, do not rely on the estimated travel time for regular conditions and days, both for the outbound and return journey. If you are making connections to other locations, increase the time allocated for connections by at least 6 hours.

Additional Schedules

During summer and holidays, there is a possibility of additional schedules being opened, interspersing routine schedules and buses. Therefore, always check your chosen departure/arrival/segment time before finalizing your purchase.

Due to the high volume of passengers during extended holidays or year-end, Expresso Mato Grosso do Sul hires buses from other companies to accommodate all its customers. Before boarding, check the platform and whether the bus is labeled to indicate it is operating on behalf of Andorinha. If you have any questions, speak with one of our staff members.

DOCUMENTS REQUIRED FOR BOARDING

For Brazilian nationals (adults or youth), boarding will only be allowed if they have an official photo ID (ID card, Driver’s License, or Work Card), which is mandatory. Documents will be accepted in their original form or as a notarized copy, provided the passenger can be identified.

For foreigners, the official document in the country is the Passport or Foreigner Registration Card (RNE).

Failure to present the above-mentioned documents will prevent passengers from boarding.

BOARDING OF MINORS

Intermunicipal and Interstate Travel:

Required Documentation for Unaccompanied Children:

• Child's Document (Official with photo);
• Private document, signed by the mother, father, or legal guardian, with notarized signature;
• Electronic Travel Authorization – ETA (Optional) required exclusively through the Electronic Notarial Acts System, e-Notariado, accessible via the link www.enotariado.org.br, for interstate and international travel (Provision No. 103/2020 – National Justice Council – NJC).

Accompanied by Relatives up to the 3rd Degree (grandparents, siblings, and uncles/aunts)

No authorization is needed provided that the following are presented:

Required Documentation for the child:

• Original birth certificate (only the child’s birth certificate allows direct verification of the relationship with uncles, grandparents, great-grandparents, and nephews/nieces) and official identification document with a photo.

Required Documentation for the companion:

An official civil identification document. Examples:

• Identity card;
• Work card;
• Professional card;
• Passport;
• Functional identity card.

ACCOMPANIED BY THIRD PARTIES (OVER 18 YEARS OLD)

Authorization made by the father, mother, or guardian with notarized signature, specifying who will accompany the child, and for how long. The authorization must state the destination indicating if it is valid for the round trip or only for the one-way trip.

Required Documentation for the child:

• Original birth certificate or official civil identification document with a photo.

Required Documentation for the companion:

An official civil identification document. Examples:

• Identity card;
• Work card;
• Professional card;
• Passport;
• Functional identity card.