Information

🚌 Our Promotions for Corumbá: Plan and Save!

Promotional conditions available exclusively for the Corumbá line, subject to seat availability and current commercial rules.

CHECK IN

Always thinking about the greatest convenience for our customer, Viaje Mais Barato has made Digital Check-in available.
Now the service you already know and trust is even more practical.

Just purchase your ticket through our website and at the time of boarding, go directly to the platform of the Bus Terminal with your original photo ID, without needing to go through the agency.

Your ticket will be delivered at the time of boarding. Buy your ticket online and avoid lines.

REFUND AND RESCHEDULING OF TICKETS

ANTT LINES VALIDITY: The Tickets will have a maximum validity of one year from the date of their first issuance, regardless of whether they have a set date and time.

RESCHEDULING: The ticket can be rescheduled within the validity period of 01 year from the date of first issuance, upon presentation. From 3 (three) hours before the scheduled departure time until the ticket's expiry date, a fee of up to 20% (twenty percent) of the fare will be charged for rescheduling, with a receipt provided to the user.

REFUND: The passenger will receive the amount paid in case of trip cancellation, provided it is at least 3 (three) hours before the departure time stated on the ticket. The carrier may deduct 5% (five percent) of the fare. The passenger must observe the operating hours of the ticket sales counters, posted by the carrier in a visible location, and the carrier is obliged to accept the cancellation of the transport contract by the contractor if the counter is not operating at the established time. Failure to appear for boarding or failure to declare the intention to cancel before boarding results in the loss of the right to a refund, maintaining the validity of the tickets for rescheduling and/or transfer for up to one year from the date of first issuance, as provided in Article 7 of this Resolution.

REFUND OF TICKET VALUE: Will only be made if the refund is requested at least 6 (six) hours in advance of the scheduled departure time. State Decree No. 9.234/1998 (art. 101).

RESCHEDULING OF TICKET: Will only be made if the rescheduling is requested at least 6 (six) hours in advance of the scheduled departure time. State Decree No. 9.234/1998 (art. 101).

ATTENTION – Customers presenting less than 6 (six) hours in advance of the scheduled departure time, or those who miss their boarding with a ticket that has a set date and time, will not be able to reschedule or request a refund, and will no longer be able to use the referred ticket.ATTENTION – In all cases, the customer must have the original ticket and also observe the operating hours of the ticket sales counters.

TICKETS ARE NON-TRANSFERABLE

BOARDING FOR FOREIGNERS

People coming from Europe to Bolivia must present their passport stamped with entry into Brazil in Corumbá/MS to enter Bolivia; People coming from Bolivia to São Paulo/SP, Rio de Janeiro/RJ must present their passports duly stamped with exit from Bolivia; Upon arriving in Corumbá/MS, it will be necessary to stamp entry into Brazil (to travel legally within the country); It is important for tourists to be aware of the passport's validity date, as when stamped, there is a determined period for staying in the country. If the date is expired, it is necessary to go to the Federal Police post located at the Corumbá/MS Bus Station; The Federal Police Post at the Corumbá/MS Bus Station operates from Monday to Friday from 08:30 to 11:00 and 14:00 to 17:00. On Saturdays, Sundays, and holidays, there is a duty post in the central square.

TRANSPORTATION OF PETS AGEPAN Lines (Intermunicipal Lines of the State of Mato Grosso do Sul)

And, throughout the national territory, visually impaired individuals with their GUIDE DOGS enjoy the right to free transit. Since Federal Law No. 11.126/2005 ensures the visually impaired person the right to enter and remain with the animal in vehicles and public and private establishments of collective use and specifies as discrimination – subject to interdiction and fine – any attempt to prevent or hinder the enjoyment of the right provided. In this case, charging fees for the entry or presence of a guide dog on board the vehicle is prohibited.

For owners of pets (dogs and cats), when transporting animals on regular intermunicipal and urban land transport lines, the following documents proving the animal's health must be presented:

• A regular fare will be charged for the seat used for the transport of the animal
• Each passenger may transport only 01 (one) animal and the number of animals to be transported per trip is limited to a maximum of 02 (two).
• The animal must weigh a maximum of 10 kilograms.
• The passenger must present a document signed by a veterinarian, certifying the good health of the animal, issued no more than 3 (three) days before the date of the trip.
• Present an updated vaccination card.
• The animal must be transported in containers, maintaining good hygiene, safety, and comfort conditions for the animal.
• The container must be placed on the floor in front of the seat next to its owner, and the animal must remain confined throughout the trip.
• At the owner's discretion, the animal may be sedated during the trip, following the guidance of a veterinarian.
• In all cases, on return, the same previous procedures will be necessary

And, throughout the national territory, visually impaired individuals with their GUIDE DOGS enjoy the right to free transit. Since Federal Law No. 11.126/2005 ensures the visually impaired person the right to enter and remain with the animal in vehicles and public and private establishments of collective use and specifies as discrimination – subject to interdiction and fine – any attempt to prevent or hinder the enjoyment of the right provided. In this case, charging fees for the entry or presence of a guide dog on board the vehicle is prohibited.

LONG HOLIDAYS OR PEAK SEASONS (Time to Arrive)

We warn that during festive periods and long holidays, in any large city, access to terminals becomes congested, and moving within bus stations becomes complicated due to the large number of people. Therefore, leave home well in advance to avoid missing your boarding time.

We advise passengers to arrive at least 01 (one) hour before their boarding time.

Attention to Platform

During busy periods at Bus Stations, boarding platforms may change without prior notice. Check the platform number on your ticket and pay attention to the boarding call.

Travel Duration

During peak seasons, such as summer and holidays, the expected travel time is compromised. A trip that usually lasts 3 hours or less may take much longer. Therefore, do not consider the expected travel time under normal conditions and days, both on the way there and back. If making connections to other locations, increase the time allocated for connections by at least 6 hours.

Extra Schedules

During summer and holidays, there is the possibility of opening extra schedules, interspersing routine schedules and buses. Therefore, always check the departure/arrival/segment time chosen before finalizing your purchase.

Due to the large flow of passengers during long holidays or the end of the year, Expresso Mato Grosso do Sul hires buses from other companies to serve all its customers. Before boarding, check the platform and if the bus is labeled indicating it is in service of Andorinha. If you have any questions, talk to one of our staff.

REQUIRED DOCUMENTS FOR BOARDING

For Brazilian nationals (adults or teenagers), boarding will only be allowed if they have an official photo ID (RG, CNH, or Work Card), which is mandatory. Documents will be accepted in the original or a notarized copy, provided the passenger can be identified.

For foreigners, the official document in the country is the Passport or RNE.

The FAILURE to present the above documents will prevent passengers from boarding.

BOARDING OF MINORS

Trips on Intermunicipal and Interstate Lines:

Required Documentation for Unaccompanied Children:

• Child's Document (Official with photo);
• Private document, signed by the mother, father, or legal guardian, with notarized signature;
• Electronic Travel Authorization – AEV (Optional) required exclusively through the Electronic Notarial Acts System, the e-Notariado, accessible via the link www.enotariado.org.br, for interstate and international trips (Provision No. 103/2020 – National Council of Justice – CNJ).

Accompanied by Relatives up to 3rd degree (grandparents, siblings, and uncles)

No authorization is required provided that the following are presented:

Required Documentation for the child:

• Original birth certificate (only the child's birth certificate allows direct proof of kinship with uncles, grandparents, great-grandparents, and nephews) and official identification document with photo.

Required Documentation for the companion:

An official civil identification document. Examples:

• Identity card;
• Work card;
• Professional card;
• Passport;
• Functional identification card.

ACCOMPANIED BY THIRD PARTIES (OVER 18 YEARS OLD)

Authorization made by father, mother, or guardian with notarized signature, informing who will accompany the child, and for how long. The authorization must state the destination indicating whether it is valid for the round trip or only for the outbound trip.

Required documentation for the child:

• Original birth certificate or official civil identification document with photo.

Required documentation for the companion:

An official civil identification document. Examples:

• Identity card;
• Work card;
• Professional card;
• Passport;
• Functional identification card.